Research on WhatsApp’s role in truckers’ strike wins award at EnANPAD 2019

The research used actor-network theory to analyze the trajectory of the truckers’ protest movement in Brazil in May 2018, in order to understand its relationship with the use of instant messaging system WhatsApp.
Administration
31 October 2019
Research on WhatsApp’s role in truckers’ strike wins award at EnANPAD 2019

Two professors and researchers at the FGV´s Brazilian School of Public and Business Administration (FGV EBAPE), Luiz Antonio Joia and Carla Soares, as well as Diego Altieri, who recently obtained a PhD at the school, and undergraduate student João Guilherme Lander, received the prize for best paper in the Information Administration category at this year’s Meeting of the National Association of Graduate Studies and Research in Administration (EnANPAD 2019). They were recognized for their article titled “An Instant Messaging System and the Truckers’ Movement in Brazil: An Analysis from the Perspective of Actor-Network Theory.”

The research used actor-network theory to analyze the trajectory of the truckers’ protest movement in Brazil in May 2018, in order to understand its relationship with the use of instant messaging system WhatsApp. The results of the research pointed to the constitution of a social and technical power network made up of different players, aligned around a single channel – WhatsApp.

The study revealed that WhatsApp played a significant and definitive role in this mass protest movement, allowing truckers across Brazil to interact and gather more easily. This shows how this tool can expand the political participation of society, including during any future protests and campaigns.

The prize-winning article was developed within the “Electronic Participation” research area at FGV EBAPE’s Laboratory for Research in Government and Electronic Businesses, known as e:lab. It was coordinated by Professor Joia and its associate researchers were Carla Soares and Diego Altieri, who recently obtained a PhD at the school.

EnANPAD is the foremost scientific event in the field of administration in Brazil and the second biggest scientific event of its kind in the world. It is an important forum for debate and interaction between researchers, helping to strengthen the country’s research networks.