Graduated in Electrical Engineering, with an emphasis in electronics, from the São Carlos School of Engineering of the University of São Paulo (USP), Eduardo holds a Master's and Ph.D. in Business Administration from Fundação Getulio Vargas' Sao Paulo School of Business Administration (EAESP). Visiting Scholar at the University of California, Berkeley (1996 to 1998), at HEC Montréal (2007) and Erasmus University (2016-17).

Eduardo is a Bellagio Fellow, appointed by the Rockefeller Foundation in 2014, and a researcher at FGV's Center for Microfinance Studies at FGV (GVcemif) since 2007. He was coordinator of the ADI (Information Management) academic division of the National Association of Graduate Studies and Research in Administration (Anpad, in Brazil) from 2005 to 2006, and coordinator of the theme Information Technology in Government, Communities and Non-Governmental Organizations at Anpad (2007 to 2009).

He has been a professor at FGV's School of Business Administration (EAESP) since 1999 and was editor-in-chief of RAE - Journal of Business Management, GVexecutivo and GVcasos (Brazilian Journal of Teaching Cases on Administration), from Jan 2009 to Dec 2015. He has been researching technology applications and impacts on banking, government and society since 1991 and published inumerous academic papers about financial inclusion for international conferences and journals.